OPERATIONS LEAD: GAZELLE CAPE TOWN

Job Description

OPERATIONS LEAD: GAZELLE CAPE TOWN*Please wait...Location:CAPE TOWN, Other/Not Applicable, ZA * To manage and co-ordinate all the operations within the Cape Region and Walvis Bay area and provide support to other offices. * To ensure Operational Services rendered are followed through efficiently from appointment to completion of reports. * To ensure that all work is conducted in accordance with the Company?s Quality Management System, HSE Management System, operating procedures, international/national standards and client requirements. * To carry out inspections/surveys efficiently and timeously, thereby ensuring the provision of quality service to clients.OperationsTo ensure that all inspections and testing are carried out for the Cape Region and Walvis Bay area according to standards and requirements of appointment / contract conditions and client requirements by: * Coordinating and executing the jobs through the assessment of job requirements and the utilization of appropriate resources. * Liaising with port authorities, Terminals, vessel agents and other relevant bodies on, for example, vessel ETA?s, tankage nominations, vessel stowage, vessel ETC, line fullness checks etc. to expedite operational appointments. * Communicating with clients on the progress of jobs and answering queries. * Reporting potentially sensitive operational problems / situations immediately to senior managers. * Inspecting operations and /or ensuring that regular audits are conducted by the Management Representative for Quality and then taking corrective action against identified shortcomings. * Investigating disputes and discrepancies relating to job assignments and compiling official reports of findings and recommendations to management. * Compiling monthly area reports to Management covering aspects such as market share, trends in client nominations and preferences of survey companies, comments on future prospects and competitors activities, etc. * Ensuring that systems, procedures and standards are set up or maintained in the department to support the rendition of services to clients within the company?s expectations and parameters and any relevant legislative requirements. * In order that the inspection and testing functions conform to appointment conditions and standards, quality standards and legal prescriptions. * To ensure that all inspections and field operations are carried out according to standards and requirements of appointment / contract conditions and client requirements by: * Executing the jobs through the assessment of job requirements and the utilization of appropriate resources. * Liaising with port authorities, storage companies, vessel agents and other relevant bodies on, for example, vessel ETA?s, tankage nominations, vessel stowage, vessel ETC, line fullness checks etc. to expedite operational appointments. * Communicating with line manager on the progress of jobs and answering queries telephonically and via email/ IM. * Reporting potentially sensitive operational problems / situations immediately to line managers. * Investigating disputes and discrepancies relating to job assignments and assist in compiling official reports of findings and recommendations to management. * Compiling draft job reports / draft certificates for checking by line manager, ensuring that the style of the company is adhered to at all times, and that the content of the documentation is accurate and complete. * Ensuring that systems, procedures and standards are adhered to at all times to support the rendition of services to clients within the company?s expectations and parameters and any relevant legislative requirements. * In order that the inspection and testing functions conform to appointment conditions and standards, quality standards and legal prescriptionsInspection (Surveying)* To conduct inspections (surveying) when required according to appointment conditions and quality management system standardsDepartmental ManagementTo manage the resources (including staff) of the Cape Region and Walvis Bay which comprises operations (inspections) and a laboratory function in Cape Town (testing) by: * Determining resource requirements for the area * based on type of work location and volume of work. * Controlling departmental expenditure by tracking the department?s expenditure and curbing unnecessary expenditure. * Managing staff members by setting and communicating performance and role requirements, orientating newly appointed staff members, monitoring staff?s performances, taking corrective action viz discipline, counseling, training, coaching, appraising etc., recruiting and appointing staff (in conjunction with HR) and attending to normal staff related matters. * Ensuring compliance with environmental, health and safety regulations by checking the environment and operations against regulations and addressing any shortcomings. * Ensure that all purchases are performed in terms of procedure i.e. all requisitions are processed, purchase order forms are completed and order numbers are issued after the purchase has been approved and records are secure and retrieval system efficient. In order that the area under your supervision is adequately resourced and capable of fulfilling job appointment obligations. * Meeting all client requirements * Accurate calculations and reporting * Punctual attendance * Availability to carry out job tasks * Adhere to instructions issued * Reporting of anomalies timeously to management and clients * Effective communication with client, management and colleagues * Grow and Develop OPT business Provider Description Enabled SAP as service provider * route is used for session stickiness* careerSiteCompanyId is used to send the request to the correct data centre* JSESSIONID is placed on the visitors device during the session so the server can identify the visitor* Load balancer cookie (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Provider Description Enabled YouTube

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