Operations/ Experience Associate

Job Description

Our client is a leading Financial Service Company in DIFC, they are looking to hire an Operations/ Experience Assistant for their prestigious co-working space in DIFC. This person will report to the Operation Manager and will have multiple responsibilities like general support, event management, invoicing, and property management.Client DetailsOur client is a leading Financial Service Company in DIFC, they are looking to hire an Operations/ Experience Assistant for their prestigious co-working space in DIFC. This person will report to the Operation Manager and will have multiple responsibilities like general support, Event Management, invoicing, and property management.DescriptionGeneralWorking closely with the Operations Manager to ensue the smoothing runningBuild a strong rapport with tenantsProvides a warm and friendly greeting to all those who enterAnswering all incoming calls, emails and web enquiries in a professional and polite mannerCover the front desk during normal business hoursDue to the nature of the role, the role is based full-time in the co-working spaceMaintain a professional-looking reception space area at all times.Keep a track of a monthly inventory of items such as books and decorative itemsEnsure tenant contact list is updatedIdentify issues for escalation to the General ManagerTake deliveries for tenantsTrack tenants trade licences and insurance expiry datesEvents/Meetings/MarketingResponsible for meeting room booking and sending confirmationsEnsure that meeting rooms are impeccably presented for all meetings and that the required room set up is prepared in a timely manner with waterAssisting tenants with catering options for their meeting and eventsAssistance with set up and breakdown of eventsSend monthly marketing newsletters and general notificationsFinanceOnboard new vendors to YardiRaise Purchase Orders for vendors such as weekly groceries, flowers or other office suppliesCoordinate payments and receivables from finance such as cleaning, parking, events security, vendorsLeasingUpdate interest scheduleArrange and carry out viewingsAssist with the leasing process when required.Property & Project Management Co-ordinationSolve clients issues by engaging with the appropriate departmentRaise and track work orders with property and project managementArrange access with tenantsEnsure a smooth handover of an office unit and guide them through the onboarding process such as handover of access cards, mechanical key, Wi-Fi documentation and operational details for the building.Assist tenants with documents required from the logistics team such as work permits, third party access forms and delivery requestsAssist with the move-out processRespond to security and emergency situations per the building and company proceduresProfilePrevious front desk, co-working, concierge, or other hospitality experience preferredCandidate needs to have UAE experience and be based in the country Western-educated candidates preferred Strong interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniorityAbility to prioritize and multitaskAccurate and exceptional attention to detailPro-active and enjoys working autonomously and as part of a wider teamJob OfferThe successful candidate for this role will be offered a competitive monthly salary, all-inclusive of basic, housing, and transport allowances. Additionally, he/she will receive medical insurance and annual flight tickets.

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