hireejobsgulf
Register for Job

Operations Executive - General Insurance Claims & Underwriting

5.00 to 7.00 Years   Dubai, United Arab Emirates   22 Nov, 2024
Crossroads Insurance Brokers LLC
50 to 99 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
Salary$1,000 - $1,500
IndustryInsurance & TPA
Functional AreaNot Mentioned

Job Description

Role Overview:The Operations Executive will play a pivotal role in managing and streamlining the underwriting and claims processes for non-motor general insurance products, including property, liability, marine, travel, and others. This position requires a detail-oriented professional with a solid understanding of non-motor insurance operations, regulatory compliance, and customer service excellence.Key Responsibilities:1. Underwriting Support (Non-Motor):

  • Policy Issuance & Documentation:
  • Process and review proposals for non-motor insurance products such as property, liability, marine, travel, and others.
  • Ensure accurate and timely issuance of policies, endorsements, and renewals.
  • Coordinate with insurers to negotiate terms and premium quotes for non-motor policies.
  • Risk Assessment:
  • Assist in evaluating the risk profiles for non-motor policies and propose appropriate coverage and premiums.
  • Maintain detailed records of underwriting decisions and justifications.
  • Compliance & Accuracy:
  • Ensure adherence to underwriting guidelines, company policies, and IRDAI regulations for non-motor products.
  • Conduct regular audits of policy documentation to maintain accuracy and compliance.
2. Claims Management (Non-Motor):
  • Claims Processing:
  • Handle claim intimation, documentation, and coordination with insurers, surveyors, and clients for non-motor claims, including travel insurance claims.
  • Monitor the end-to-end claims lifecycle to ensure prompt resolution.
  • Assist clients with claim queries related to property, liability, marine, travel, and other non-motor claims.
  • Data Maintenance:
  • Maintain a comprehensive claims database with updated statuses and resolutions for non-motor claims.
  • Analyze claim trends and provide insights for risk management in non-motor insurance categories.
  • Customer Support:
  • Act as a liaison between clients and insurers to ensure smooth claims settlements.
  • Proactively follow up to reduce claim processing time for non-motor insurance products.
3. Operations & Process Optimization:
  • Develop and improve standard operating procedures for non-motor underwriting and claims.
  • Collaborate with internal teams and external stakeholders to optimize workflows.
  • Regularly update operational records and generate reports for management review.
4. Customer Relationship Management:
  • Provide excellent service to existing and prospective clients by addressing their policy and claims-related needs.
  • Educate clients on available non-motor insurance products and coverage options, including travel insurance.
  • Ensure timely resolution of client issues, fostering trust and long-term relationships.
5. MIS & Reporting:
  • Prepare daily, weekly, and monthly reports on non-motor underwriting and claims operations.
  • Track performance metrics and provide inputs to enhance operational efficiency.
Key Performance Indicators (KPIs):
  • Turnaround time for non-motor policy issuance and claims processing.
  • Accuracy in underwriting and policy documentation.
  • Customer satisfaction scores.
  • Compliance and audit outcomes.
  • Efficiency in operational processes and reporting.
Why Join Crossroads Insurance Brokers?
  • A dynamic work environment that fosters learning and growth.
  • Opportunity to work with a team of experienced professionals.
  • Competitive compensation and benefits package.
  • Exposure to diverse non-motor general insurance products and processes.
Job Type: Full-timePay: AED2,000.00 - AED5,000.00 per month

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved