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Operations Executive-Contracts | Al Futtaim Finance | UAE

1.00 to 10.00 Years   Dubai, United Arab Emirates   29 Oct, 2021
Al Futtaim Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

About The Role?As an operations executive role, you will be responsible to coordinate and ensure that accurate operational procedures are being maintained in the efficient administration of:

  • Validation of post approval documents (Loan/Lease)
  • LPO generation for AFF?s lending and lease products
  • Mortgage registration and removal (RTA & MOI)
  • DDA activation and payment management
  • PDC/DDA Management
?Fulfill customer requests ? Financial & Non-Financial changes during the contract
  • Early Settlements & DDA Cancellation
  • Liability Letter
  • Vehicle total loss
  • PDC / DDA Swapping
  • Request for no liability letter
?Moreover, you will be supporting stakeholders & customers by adhering to Central bank guidelines and policies?Key Accountabilities?
  • Focal point of contact for all business parties involved in the Auto finance/Lease transaction.
  • Efficient delivery of Loan process and ensure all Key Performance Indicators (KPI) Key Risk Indicators (KRI) and Know Your Customer (KYC) norms are followed while processing the loans
  • Support Operations Manager in optimizing Loan processing, adhering to Operational standards.
  • Ensure accurate information inputs for mortgage upload in RTA & MOI system
  • Timely deposition of DDAs and representation of bounced DDAs
  • Update customer account for receipts and cheque /DDA bounces.
  • Tracking the repayments and ensure information on defaulting customers are escalated to the collection department for initiating recovery process.
  • Data validation alongside documentation check at the onset of deal set submission by the Business team
  • Ensure Turnaround time is tracked and maintained as per stipulated SLA
  • Communicate feedbacks accurately to the Showroom managers for their subsequent action
  • Track and Record Showroom manager errors
  • Recording data in systems and other data sheets as required by business and Management??
  • Feedback on process gaps on regular basis to Operations Manager
  • Emirati Staff Auto Advance(ESAA) document validation and co-ordination with sales team
  • Assist the Head Office Authorities with any Project requirements
  • Evolving together with the growing and changing organisation

Keyskills :

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