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Operations Executive

3.00 to 5.00 Years   Dubai, United Arab Emirates   18 Mar, 2022
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
Salary$1,000 - $1,500
IndustryIndustrial Engineering & Automation; Trading & Commodity Trading
Functional AreaNot Mentioned

Job Description

  • Process work order in the system and send sales order confirmation to customers
  • Prepare and send pro-forma, tax invoice, receipt, and delivery order for walk-in and general customers
  • Manage petty cash and cash, cheque, credit card payments and record it in the system
  • Arrange collection of payments and documents via courier
  • Create receipts for the downloaded transfer advice and forward it to the customers with a copy to accounts and procurement department
  • Create online payment link and send it to customers
  • Inform procurement department that payment conditions have been met to process purchase order
  • Follow up with accounts and sales head for approval of purchase order if urgent or delay observed
  • Follow up with customers for advance payment and overdue payment receivables
  • Inform customers about the status of their orders
  • Enter vendor bills in the system
  • Inform and give necessary details to procurement department for warranty claims
  • Inform logistics coordinator to fulfill the order once payment conditions have been met
  • Manage schedules of technical team for installations, complaint handling, site visits, project delays
  • Manage technical team for successful meeting of deadlines
  • Ensure the distribution of timely and accurate information to appropriate personnel
  • Prepare warranty letters, contracts, etc.
  • Take innovative measures for customer happiness from first interaction until last interaction with the company
  • Other job-related tasks that may be assigned

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