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Operations Coordinator

1.00 to 10.00 Years   Dubai, United Arab Emirates   19 Apr, 2025
Petzania
10 to 49 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryPersonal Services
Functional AreaNot Mentioned

Job Description

Join Our Growing Pet Services Team!We?re a fast-growing pet services company offering boarding, daycare, grooming, and training. We?re looking for a hands-on Operations Coordinator to be physically present on-site and help ensure smooth day-to-day operations.Key Responsibilities:

  • Oversee dog check-ins and check-outs, ensuring accurate handover of each dog?s health and care requirements to the team.
  • Communicate feeding routines, medications, and special care instructions to the appropriate staff.
  • Monitor the wellbeing of dogs on-site, flag any concerns, and guide the Customer Support team to communicate with pet parents.
  • Track food consumption, manage restocking, and coordinate with the Admin team to ensure payments are up to date.
  • Schedule and oversee vet visits, ensuring timely updates are shared with clients via the Customer Support team.
  • Keep an eye on van schedules for transport and mobile grooming, proactively manage any delays, and update the support team.
  • Monitor and replenish inventory for all service areas and liaise with suppliers when restocking is needed.
  • Handle client concerns and complaints with professionalism, empathy, and a problem-solving mindset.
  • Stay calm under pressure and juggle multiple tasks efficiently in a fast-paced, dynamic environment.

Keyskills :

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