Operations Coordinator

Job Description

Operations CoordinatorThe OpportunityIf you are passionate about office culture, love to deliver exceptional service and experiences, and thrive when others are relying on you, we want to meet you! As an Operations Coordinator, your main duty will be to assist and support our community of 70+ staff members. You will be a central figure in the office where our Enrolment, EF and Ashridge teams are located. You will flawlessly execute office-wide processes while maintaining high productivity and a level head in stressful situations. This role requires constant interaction with all of Hult and EF/Ashridge stakeholders: staff, customers, vendors, partners, and more. You will gain extensive knowledge of Hults campuses, processes, and functions, which will allow you to provide the best possible service to these groups as well as identify opportunities to improve our existing offerings. Our Operations Coordinator is responsible for driving our culture through supporting the enrolment teams. We know that every interaction, email, and act of kindness matters no matter how big or small. The ability to work independently leading your own projects while communicating amongst a highly collaborative team and maintaining a friendly, positive attitude at all times is critical. ResponsibilitiesResponsibilities and specific tasks include, but are not limited to:

• Working with team leaders, managers and department heads to assess and address departmental needs and goals
• Identifying and resolving problems in the operations process
• Managing group shared inbox, updating candidate data and routing enquiries to the appropriate staff
• Fulfilling and scheduling of courier packages to candidates and agents
• Managing team event calendar, logistics and planning
• Supporting staff members with scheduling/re-scheduling guest visits and approving visitors requests
• Maintaining clear operational and health and safety guides to ensure operational consistency
• Planning and orchestrating office events, workshops, and parties
• Managing daily office requests from Hult and EF/Ashridge staff as general office Q&A, room bookings, and collecting staff feedback
• Proactively finding new ways to innovate and streamline operations and facilities management
• Special projects as required.

Values & Skills

• Bachelors degree
• Have a minimum of 1-2 years of full-time work experience in organizational, operational or logistical functions
• Be skilled in Word, Excel, PowerPoint
• Excellent oral and written communication skills, in day-to-day dealings with staff, both junior and senior
• High attention to detail
• Good project management skills, exceptionally well organized
• Good at problem solving and a nothing is impossible attitude
• Independent thinker, able to use his/her/their own initiative and able to prioritize tasks and operate to tight deadlines
• Proven track record in administration is preferable
• Fluent level of written and spoken English
• Flexible approach to work and able to maintain composure in a fast-paced environment
• A high energy and enthusiastic individual who thrives under pressure, is able to use their own initiative, prioritize tasks and operate to tight deadlines
• Personable, persuasive and a strong influencer, with the ability to cultivate and maintain relationships
• Passion for the highest standards of customer service
• Proactive, results-oriented with a positive, can do attitude
• An appetite for learning and growing in a fast paced environment

 Start date: As soon as the post is filled. About usHult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world. Mission statementWe strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being. What we doHult International Business School is a non-profit educational pioneer and the first triple accredited US business school. Ranked by the Financial Times, The Economist, Forbes, and Bloomberg Businessweek, Hult offers undergraduate, graduate, and executive education programs across its global campuses in Boston, San Francisco, London, Dubai. The schools philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow. Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the worlds most pressing issues by doing business, not just studying it. So they graduate with the skills and the mindset to be ready for anything. And now were looking for talented workforce that think the same way. We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging.At Hult, we believe that its through our diversity that we find our strength. Mission statement We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being. Equal opportunities at HultHult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry. Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, wed love to hear from you. Legal Hult International Business School is a 501©(3) non-profit educational organization registered in the Commonwealth of Massachusetts, accredited by the New England Association of Schools and Colleges (NEASC) to award U.S. degrees. Students are awarded a joint U.S. and U.K. degree on successful completion of the program. The U.K. degree is awarded by the Ashridge (Bonar Law Memorial) Trust, known as Ashridge, with which Hult has a strategic alliance. 

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