| Job Location | Dubai, UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
We are seeking a proactive Operations Officer based in Dubai to support front-office operations, call-center support, in-person guest relations, and cross-team coordination. This role is ideal for an entry-level candidate with up to two years of experience who excels in delivering exceptional customer service and maintaining seamless operational workflows.Responsibilities:Greet and assist guests upon arrival, ensuring a positive first impressionHandle inbound and outbound calls, addressing inquiries and routing calls to appropriate teamsCoordinate daily tasks and information flow between front desk, housekeeping, security, and other departmentsMaintain accurate records of guest arrivals, departures, and special requestsMonitor service standards and escalate issues to management when necessarySupport onboarding of new operational procedures and staff training sessionsManage guest feedback and resolve complaints in a timely and professional mannerAssist with scheduling, inventory tracking, and basic administrative dutiesPrepare and distribute daily reports on operational activitiesEnsure compliance with company policies, health and safety regulations, and local guidelines.
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