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Operation Excutive

1.00 to 10.00 Years   Dubai, United Arab Emirates   17 Aug, 2024
Operate
3 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryHospitality & Accomodation
Functional AreaNot Mentioned

Job Description

As an Operations Executive, you will be responsible for ensuring the smooth and efficient operation of our holiday homes portfolio. Your role will involve managing day-to-day services, coordinating, and maintaining the highest quality of service to ensure guest satisfaction. You will play a key role in maintaining operational excellence and maximizing the performance of our properties.Key Responsibilities:

  • Operational Management: Oversee all operational activities, including property maintenance, housekeeping, and guest services, ensuring they are executed to the highest standards.
  • Quality Control: Conduct regular inspections of properties to ensure they meet company standards and guest expectations. Address any issues promptly to maintain quality and safety.
  • Guest Experience: Manage guest communications, including check-ins and check-outs, and provide support during their stay to ensure a seamless and enjoyable experience.
  • Vendor Coordination: Liaise with external vendors and service providers, such as cleaners, maintenance teams, and security, to ensure timely and effective service delivery.
  • Logistics and Inventory Management: Manage inventory levels for supplies, linens, and guest amenities, ensuring all properties are well-stocked and prepared for guest arrivals.
  • Reporting and Documentation: Maintain accurate records of operations, including maintenance logs, guest feedback, and financial transactions. Prepare regular reports for management review.
  • Compliance: Ensure all properties comply with local regulations and company policies, including health and safety standards.
  • Driving Duties: Utilize your own vehicle to travel between properties as needed for inspections, guest services, and other operational tasks. Maintain an organized schedule to manage multiple properties efficiently.

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