Officer - Employee Care

1.00 to 10.00 Years Dubai, United Arab Emirates 27 Feb, 2024

Job Location	Dubai, United Arab Emirates
Education	Not Mentioned
Salary	Not Mentioned
Industry	Recruitment & Employee Placement Agency
Functional Area	Not Mentioned

Our client is into Metals & MineralsÿIndustry. They are now looking for an Officer- Employee Careÿto join them.ÿRoles & Responsibilitiesÿ

Monitors day-to-day operations assigned for Employee Care Centre to ensure compliance with the established standards and procedures.
Review teams? daily performance using ticketing & WebEx application
Oversees the handling of customer-related issues from inception till resolution
Drives customer satisfaction by pro-actively developing tools and resources to resolve issues and complaints.
Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.

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