Greet internal and external visitors in a manner that establishes positive relationships and creates a positive introduction to the organization.
Answer incoming telephone calls in a pleasant and efficient manner, making sure to take clear and concise messages or to direct the call to the appropriate end user.
Create a climate that makes visitors feel that their needs are understood and important.
Maintain a professional, friendly, courteous and respectful demeanor with all contacts.
Maintain a quality service area by keeping the reception area and work space clean, neat and orderly.
Understand and comply with organizational operations and policies.
Identify and report problems and inefficiencies with existing systems and recommend changes when appropriate to the supervisor.
Processe all incoming and outgoing mail. Receive and redirect all incoming electronic facsimiles.
Photocopy documents, prepare and compy documents and reports, and oversee the distribution of organizational documents, as needed.
