Network Wireless Engineer

Job Description

Role- Wireless Network Engineer (Wi-Fi)Location - Dubai, UAEDuration-6 Months ContractL2 - WiFi (4) Wireless Controllers, WGB, Point ot Point ad point to multi-point bridge, SSID, MBSSID, L2 security policies, dot1x, ISE, MSE/CMX, configure and troubleshoot WLAN mdeia and application services, STP, dot1q, multicastThe Tier 2 Service Specialists will be responsible for proactively monitoring and managing the events / alarms that are created on different facets of the infrastructure.Following are the key responsibilities of a Tier 2 Service SpecialistIncident Management Provide Quality Assurance for L1 monitoring (Ticket building, process adherence, systems monitoring & SLA tracking) Provide technical escalation point for L1 analysts Follow documented escalation processes Provide advanced troubleshooting for platforms and drive the issue/problem resolution process Understanding and exceeding all SLA commitments Recommend process/procedure improvementProblem Management Perform Root Cause Analysis of problems, propose and implement remediation actions co-ordination with L3 / vendors for Permanent Fixes implementation of fault fixes and patches for ProblemsChange & Configuration Management Implementing changes as per agreed change management process Activation/Deactivation/Provisioning of Service requests through Change Management Process Perform approved configuration changes during entity migrations Managing the change process Reporting on the implemented changesAsset Management Perform Asset management including License Management i.e. maintain BOQ and licensesVendor Management The NOC team would co-ordinate with the vendors on behalf of the customer and the customer?s agreed SLAs with the vendor. Ensure all contracts are renewed in a timely manner by informing the Customer in advance Network Security Device Administration Service. This will include end-to-end managed services support (complete administration of the devices) and ensure the confidentiality, integrity and availability of EXPO?s information, data and IT services. Experienced Tier 2 Support - Service Specialists are also called Tier 2 Support- Service Build Tier 2 Support ? Service Build can support in the build of improved services (continual service improvement), service Testing & Validation and the implementation of major changes (as required). Excellent communication skills At least 5 years of experience Hands on Experience of Configuration and Deployment Company Profile Aryan Solutions is a Technology Consulting & Staffing Company that specializes in providing Technology solutions, Search, Staffing & Managed Services to Local and Multi-national Companies within APAC, SEA, Australia & Japan who are leaders in Financial Services, Hedge funds, Asset Management, Telecommunication, Information Technology, Manufacturing and Government & Public Sector. Aryan Solutions is headquartered in Singapore with offices in the USA (NJ), KL (Malaysia), Hyderabad & Lucknow (India). We have a team highly experienced Consultants working across the Region covering Singapore, USA, Malaysia, Indonesia, HK, China, Australia & Japan.

Keyskills :
wi-fiwirelessciscorouterswitches