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Network Operations Centre Lead

8.00 to 10.00 Years   Dubai, United Arab Emirates   05 Jul, 2024
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

Position: NOC LeadExperience: 10 yearsNumber of Positions: 1Position Type: Contract 1 year extendable.Location: Dubai (Onsite)Job Timing ? 8X5Primary SkillsúÿÿÿÿÿÿExperience on NOC, BMC, App dynamics tool, Entuity, PRTG, Site24x7, Uptime Robot etc..Secondary SkillsúÿÿÿÿÿÿKnowledge of network technologies router, firewall, servers, etc.ÿResponsibilities:ÿúÿÿÿÿÿÿResponsible for managing and coordinating the NOC team. The main aim for this coordination is to ensure that the networking system runs efficiently without interruption.úÿÿÿÿÿÿPrimarily deals with users, customers, vendors, engineers, and the whole technical team.úÿÿÿÿÿÿEnsures that the systems and technology used are constantly upgraded to remain relevant.úÿÿÿÿÿÿConstantly update his / her knowledge as the success of a NOC Lead depends on his / her knowledge of the industry and the level of experience in the field.úÿÿÿÿÿÿThe NOC Lead must keep upper management informed about what is happening in the organization concerning networking.úÿÿÿÿÿÿComes up with innovative solutions to various networking problems and ensures that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of networking systems and stays abreast of new technologies emerging in the industry.úÿÿÿÿÿÿNOC Lead oversees the work of junior employees to ensure that system requirements have been properly implemented and procedures carefully followed.úÿÿÿÿÿÿResponsible for informing Management, partners and peers about network performance and service availability.úÿÿÿÿÿÿCoordinates the duty shift table for the NOC operations and carefully allocates staff members (NOC technicians and NOC engineers) on different shift duties for ensuring the whole NOC shift works in an efficient and effective manner.úÿÿÿÿÿÿPursue any other related activities as directed by superiors.úÿÿÿÿÿÿRegular Meetings with Clients.ÿ

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