Multi Store Manager

Job Description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATIONDrive all of your stores? (2+) profitability by: * Meeting or exceeding all stores sales and profit targets * Managing all resources within the stores to provide customers with a leading shopping experience * Driving the proper execution of established policies, procedures, initiatives and directives within stores and distric tKEY RESPONSIBILITIES:* Take full ownership of the all stores and its commercial success and support District Manager in the commercial success of the district * Analyze relevant data to probe and challenge the status quo within stores and district * Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed * Drive continuous improvements in all store?s sales, productivity and profitability * Ensure the legal and financial integrity of the stores * Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor while coaching Store Supervisors to meet this expectation in your absence * Ensure there is always a manager on duty on the sales floors, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself * Schedule staff so as to properly serve customers, drive sales and execute tasks in all stores * Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values * Ensure proper in-store Brand execution according to established standards and directives in all stores * Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge in all stores * Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores * Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in all stores * Ensure merchandise deliveries are processed on the same day they arrive and all stores? entire product offer is made immediately available and easily accessible to customers on a consistent basis * Ensure cash register transactions are processed quickly and accurately in all stores * Lead and implement all applicable loss prevention policies and procedures in all stores * Maintain a safe and productive shopping and working environment in all stores * Manage the recruitment and training of store team members in all stores * Ensure all HR policies and procedures are adhered to in all stores * Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance in all stores * Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder * Share best practices to drive the collective performance of all market stores * Complete all applicable training programs and effectively apply the learning on the job * Seek coaching and learning opportunities to continually improve your performanceKEY RELATIONSHIPS* Customers * Peers and Supervisor * Vendors and Support Functions (e.g. Visual Merchandising, Facility Services, etc.) * Local Administration (e.g. mall management)MINIMUM QUALIFICATIONS* Minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility * Intermediate numeracy and literacy and advanced verbal communication skills Job Title: Multi Store Manager Location: Dubai

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