| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
Job Responsibilities:1. Level-1 support for MS system when onsite. Process support request face to face for end users2. Level-2 remote support when work in Dubai. Accept support tickets, process and close it in the service desk. Or escalate to Level-3 team to process and follow up.3. Provide Solutions proposal, implementation, and user training servicesJob Capability:1. Working language is English. Either of second languages will be preferred: Hindi or Arabic2. Good at expressing and coordinating communication skills with customers3. Understand the ITIL frameworks and support service workflows
Keyskills :
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