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Membership Services Manager Middle East

3.00 to 8.00 Years   Dubai - United Arab Emirates   20 Dec, 2019
Job LocationDubai - United Arab Emirates
EducationAny Graduation, Diploma, Bachelor of Hotel Management(Hotel Management), Bachelor of Business Administration(Management).
SalaryNot Mentioned
IndustryHotels / Hospitality
Functional AreaNot Mentioned

Job Description

DUTIES AND RESPONSIBILITIESAssist with Business Planning? Maintain brand contacts with elected brand delegates for the Marketing, Operations and Brand Champions Committees? Assist assigned member brands to score above 80% in the Measurement Matrix, our compliance tool? Support brands in achieving their annual DISCOVERY enrolment targets and post-stay survey scores? Participate in brand meetings & PR activities? Resolving any invoicing issues? Organize activities and resources in a manner that maximizes productivity and efficiency? Develop and support the design of products and services which deliver unique customer value. Proactively identify customer business requirements and craft customer offers, which leverage the full strength of all GHA Hotels business assets Account Management; Membership Services? Assist in producing quarterly production reports with brands and develop action plans to improve? Achieve or exceed revenue goals that support realization of broader company goals? Assist in DISCOVERY operational training for new and existing brandsLeadership: Membership Services? Assist the Membership Services Director in representing all GHA products; DISCOVERY, TMC partnerships, Ultra Travel Collection & GLEADS ? Seeks input and opinions from all relevant parties, and secures all facts prior to making decisions? Work directly with all GHA departments to investigate and resolve brand queriesCommunication: Corporate Travel & Membership Services? Develop effective presentations where ideas, opinions, recommendations and conclusions are understood? Maintain communication with key accounts and key colleagues across the alliance? Clearly articulates vision, goals, and expectations for GHA brands

Keyskills :
Sales

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