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Members Service

1.00 to 10.00 Years   Dubai, United Arab Emirates   07 May, 2021
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$1,500 - $2,000
IndustryPersonal Services
Functional AreaNot Mentioned

Job Description

This position is responsible for servicing members and guests. Creating a positive impression, and maintaining a clean and inviting facility. Associates are responsible for providing exceptional customer service, creating an environment of hospitality and luxury, and consistently demonstrate a positive and professional attitude.Customer Service

  • Ensure to all guests needs.
  • Provide information regarding the facilities
  • Deliver exceptional service experience to members, guests, and Associates with the goal of retaining members
Juice Bar
  • Prepare and provide refreshment to all members
  • Maintain a high hygiene standard, as required
Cleanliness
  • Assist in maintaining the cleanliness and stock levels, Lobby area, and/or marketing campaign displays
Communication and Relationships
  • Communicate timely and follow up, as appropriate
  • Provide membership sales team with guest/prospect lead contact information
  • Active participation in required events, required programs, required meetings and required training
OTHER JOB FUNCTIONSFlexibility in work schedule, as the job may require day and evening shifts, weekends, and holidaysLocationVilla 5, Al Athar Street, Jumeraih 2, DubaiQualificationsTo perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. SKILLS & KNOWLEDGE
  • Policies and Regulations?- Knowledge of company policies.
  • Written Comprehension and Expression?- Ability to read, understand and communicate information and ideas in writing so others will understand.
  • Oral Comprehension and Expression?-Ability to understand and communicate so others can understand ideas and information.
EXPERIENCE & EDUCATION
  • At least one year experience in the hospitality industry or related service position preferred.
WORKING CONDITIONS/ PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • This position deals with outside personnel such as members and guests on a regular basis with contact in various forms such as in-person.
  • Standing is as needed.
JOB DESCRIPTION REVISIONThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

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