Finding potential customers and visiting them to generate revenue and build a successful business relationship with clients.Assist customers in selecting the appropriate rental vehicle based on their needs and preferences.Promote and upsell additional products and services, such as Tour Packages & Excursion Tickets and other add-ons.Handle customer inquiries, bookings, and reservations, both in-person and over the phone.Ensure a seamless rental process from start to finish, including vehicle inspection and contract completion.
Client Relationship Management: Build and maintain strong relationships with customers to encourage repeat business.
Follow up with clients post-rental to ensure customer satisfaction and gather feedback.Handle customer complaints and resolve issues in a timely and professional manner.
Sales Target Achievement: Meet or exceed monthly and quarterly sales targets.
Identify and pursue new business opportunities to increase revenue.Participate in marketing initiatives and promotional activities to attract new customers.
Administrative Duties: Maintain accurate records of customer interactions, transactions, and vehicle availability.
Process payments, refunds, and adjustments as needed.Prepare and submit daily, weekly, and monthly sales reports to management.
Vehicle Management: Coordinate with the operations team to ensure vehicles are clean, well-maintained, and ready for rental.
Monitor vehicle inventory and assist in managing fleet logistics.
