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Marketing / Customer Service

2.00 to 5.00 Years   Dubai - United Arab Emirates   02 Oct, 2019
Job LocationDubai - United Arab Emirates
EducationAny Graduation.
SalaryNot Mentioned
IndustryFacilities Management
Functional AreaNot Mentioned

Job Description

Handling all aspects of the Customer Service including but not limited answering general questions and phone calls, sending and receiving faxes, making copies, correspondence:deal directly with customers either by telephone, electronically or face to facerespond promptly to customer enquirieshandle and resolve customer complaintsobtain and evaluate all relevant information to handle enquiries and complaintsprocess orders, forms, applications and requestsdirect requests and unresolved issues to the designated resourcemanage customers' accountskeep records of customer interactions and transactionsrecord details of inquiries, comments and complaintsrecord details of actions takenmanage administrationcommunicate and coordinate with internal departmentsfollow up on customer interactions2 ? 5 years experience in customer serviceBachelor's Degree

Keyskills :
Marketing

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