| Job Location | Dubai, United Arab Emirates |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
The Manager ? Workforce Services is responsible for supporting the processing and maintenance of all Workforce in the Workforce Management System. This role plays a pivotal part in each step of the Volunteer Journey and the scheduling and rostering of the Event Workforce; with over 30,000 Workforce (mostly Volunteers).The main responsibilities of this role will include:- Work closely with the Volunteer, Training, Uniforms and Workforce Planning and Operations teams to determine policies, procedures, timeframes, and gather information necessary for the dissemination of event offers and invitations;- Contribute to the development of policies and guidelines for Volunteer Assignments into Event Time roles;- Help ensure all scheduling processes and policies are followed by Functional Areas, as well as assisting with system development of the scheduling module;- Develop policies and guidelines for the Scheduling & Rostering of Volunteers and Paid Staff to Event Time roles;- Assist with the streamlining of workforce processes in an efficient manner, to deliver an exceptional experience for every workforce member (particularly the volunteer workforce);- Provide tools, templates, training, support and advice to Functional Areas to assist managing the Assignments and Scheduling & Rostering of Volunteers and Paid Staff at Event Time;- Leverage strong relationships with Functional Areas to ensure Scheduling & Rostering meets all milestones.
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