Manager ? Trucks Connectivity Services and Driver Training

Job Description

Manager ? Trucks Connectivity Services and Driver Training Group : Daimler Truck AGDescriptionMain Objective:Connectivity is one of the key pillar for effectively and successfully managing the fleet. Together with the driver training, the performance of the fleet can be achieved as desired. With clear understanding of the customer use case and offering the right solution to enhance their business is essential for the success. This role is integrated part of the ?Product & Bodybuilder management? department within the Daimler Trucks Sales business unit, where we continuously strive to enhance and add value to the business by providing product technical consultancy and support new vehicles sales. We actively monitor the market dynamics, regulation and landscape to ensure & offer a solid product portfolio. Building strong relationship internally within the organization and externally with General distributors, customers, regulatory authorities, etc is required to achieve best possible results.Connectivity* Continuous market monitoring and definition of strategic goals for connectivity/telematics to secure the competitiveness of products and services in the region. * Understanding & ensuring compliance of the technical requirements, legal requirement, regulations and homologation/certification process for each market. * Promote & present the Daimler Truck Connectivity services and products to GD and Customers in MENA region for both brands (MB Trucks & FUSO). * Business development to ensure high penetration of connectivity in the region & achieve the sales targets in the region. * Offer necessary training on the connectivity solution and services to customers / GDs. * Offer 1st level support & guidance for inquiries of GDs /customers and acting as a bridge towards 2nd level support in Headquarters. * Close coordination with Headquarters for aligning & executing strategic goals, market entry strategies, product/service offerings, operational planning targets, and market feedback for futher product development. * Monitoring of the competition & local solutions and comparison with inhouse offering for arguementation preparation. * Strategic projects to offer local solution via local solution providers in the target markets where there is no in-house solution. * Close coordination with sales and marketing team for sales ramp up and marketing material preparation. * Support in increasing penetration of service contracts in the MENA market. * Establish contact with relevant technical external and internal partners and secure working infrastructure (e.g. Product Teams, Auditors, Financial and Insurance Services Providers)Driver Training* Complete understanding of the Daimler Truck products and offering the driver training to enable right and effective usage of our products to key customers and GDs. * Understanding the customer usage / challenges and offering the necessary solution by proper driver training to improve overall fleet efficiency. * Demostrate new products, features, safe and enonomic driving skills * Preparing and organizing driving events to promote Daimler Truck products in close coordination with marketing teamSegmentation Strategy* Complete understanding of the market segmentation for trucks in the individual market in the region. * Studying the important use-cases in the market and preparing the core product requirements * Keep track of market trend & customer key buying criteria which are necessary for the new product developmentIntegrity and Compliance* Promote and support integrity within the Product and Bodybuilder management team * Ensure successful implementation of all compliance related tools, systems and processesPersonal Development* Respect and represent the Daimler values, aiming to maximize beneficial contribution to the business unit targets. Set and align operational priorities. * Development of the assigned tasks * Establish and maintain a close and constructive rapport within the team and towards all relevant stakeholdersQualificationsAttributes:* Passion, Respect, Integrity, Discipline * Leadership, Customer oriented, Negotiation skills * Strong interpersonal skills * Heavy Duty Truck driving * Training skillsKnowledge/ Skills/ Experience:* Minimum 5 years of experience in the Commercial Vehicle business * Experience in connectivity solution (Telematics) * Very good technical understanding for trucks (Mercedes-Benz & FUSO) * Heavy Duty Truck license, driving skills and qualification * Prior working experience with FleetBoard/Truckonnect or comparative OEM telematics system is an advantage * Entrepreneurial thinking and acting * Distinctive customer-oriented thinking/acting * Strong analytical skills * Very good organizational skills * Excellent English language skills (German/French/Arabic will be an added advantage) * Strong communicative skills * Cultural knowledge/experience of MENA region is a plusOrganization: Daimler Commercial Vehicles MENA FZEPrimary Location: United Arab Emirates-Dubai-DubaiWork Locations: Jebel Ali Dubai, United Arab Emirates, 261511 Jebel Ali Dubai, United Arab Emirates, 261511 Dubai 000000

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