Logistics Officer

Job Description

The Logistics Officer is responsible for managing all supply chain activities and prepare all required documents efficiently to the highest standard.?RESPONSIBILITIESTransportation & Storage

• ?Coordinate with factory and sales department for readiness of the goods.
• Contact carrier or freight forwarder representatives to make arrangements and issue shipping instructions and delivery of materials.
• Complete documentation regarding clearance, freight forwarding, transportation, bills of landing.
• Organise the shipping/ receipt of products, preparing the delivery of products to and from the Warehouse with a focus on accuracy, efficiency and time management.
• Dispatch freight for delivery and arrange for pickups locally and internationally.
• Address problems with order flow or shipping delays and quality-control issues such as damaged or improperly packed goods.
• Co-ordinate the storage and transportation of materials and manage the timely flow of customer orders.

• Acquire competitive freight charges (Air, Road and Sea)
• Monitor logistical market prices and driving spend reduction by negotiating with suppliers on cost and service level agreements for overseas supplies.
• Request quotations for imports and exports from suppliers
• Negotiate with pre-selected suppliers to determine the best commercial terms (Price, specifications, warranty, delivery and payment terms) and assist with the clearing of invoice discrepancies.
• Maintain liaison with suppliers
• Assist in the improvement of operational efficiencies in processing customer orders using both systems and physical improvements

• Adhere to shipping/receiving and regulatory-compliance procedures
• Comply with local country customs law, regulations and excise legislation by ensuring all goods distribution is accompanied by the correct paperwork for exporting and importing to customers.
• Complete daily checks on inbound and outbound shipping orders and receiving logs
• Record shipment data such as weight, charges and damages?
• Notify manager of problems such as damages, shortages and non-conformance to specifications
• Comply with Health & Safety regulations.
• Ensure proper compliance and adherence to Export /Import administration regulations.
• Develop procurement policies and procedures for appointing external supplier
• Ensure NRS Relief?s service offering is compliant with local and international laws and regulations regarding transportation and storage.
• Maintain day to day operational files for tracking, delivery status, payments, reports and audit purposes.
• Resolve any legal issues pertaining to transportation/distribution?

• Ensure that customers are highly regarded and receive exceptional service throughout the flow of order processing.
• Correspond with customers with regards to procurement matters.
• Highlight and resolve any concerns with warehouse capacity and client deadlines.
• Resolve any customer issues with transportation or storage at the Warehouse.
• Document and escalate any customer service issues and/or shipping/receiving errors to the Operations Manager.
• Supervise the Warehouse Worker to ensure customer requirements are met
• Assist with readying loads for shipment and managing the inbound and outbound warehouse traffic.

• Track inventory of goods in the company database.
• Organise storage space in the warehouses.
• Place orders for packaged goods and informing the warehouse person.
• Create inbound and outbound orders.

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