Provide excellent customer service on a very personal and professional level to every call/email/communication from Louis Fourteen members, vendors, and team
Recruit and develop a collaborative relationship with our vendors and service providers, and nurture an environment where they can support our team and best service the members that we send to them
Keep ahead of industry developments and apply best practices to areas of improvement
Reply to requests in a timely manner (and per requirements set by agreements with our partner banks regarding ring times, hold times and response times).
