Lifestyle Manager

Job Description

Job Number 23038046Job Category Golf, Fitness, & EntertainmentLocation The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-TimeLocated Remotely NRelocation NPosition Type ManagementJOB SUMMARYSupports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies. CANDIDATE PROFILE Education and Experience. High school diploma or GED 1 year experience in the recreation/health club operations or related professional area. OR . 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major no work experience required. CORE WORK ACTIVITIESSupporting Recreation Operations. Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees absence. . Monitors quality, standards and meets the expectations of the customers on a daily basis. . Demonstrates knowledge of job-relevant issues, products, systems, and processes. . Schedules events, programs, and activities, as well as the work of others. . Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. . Develops specific goals and plans to prioritize, organize, and accomplish your work. . Supports the management of outside vendors including water sports and scuba. . Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs. . Manages the childrens program (e.g., coordinates activities, purchases equipment and supplies etc.). . Manages group activities including sand painting, bon fires, and team building events. . Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units. Providing and Ensuring Exceptional Customer Service. Serves as a role model to demonstrate appropriate behaviors. . Provides services that are above and beyond for customer satisfaction and retention. . Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed. Conducting Human Resources Activities. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. . Participates in the performance appraisal system process, giving feedback when needed. . Coordinates training activities for employees in department. . Encourages and builds mutual trust, respect, and cooperation among team members. . Communicates expectations and performance objectives to subordinates subordinates are also open to raise questions and/or concerns. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

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About Company

The Ritz-Carlton Hotel Company, LLC is an American multinational company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 108 luxury hotels and resorts in 30 countries and territories with 29,158 rooms, in addition to 46 hotels with 8,755 rooms planned for the future.