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Learning & Development Manager

1.00 to 10.00 Years   Dubai, United Arab Emirates   25 Feb, 2022
Confidential Company
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryHuman Resources Outsourcing
Functional AreaNot Mentioned

Job Description

OVERVIEWOur client is large UAE based retail group, they are looking for a Learning & Development Manager to join their team in Dubai.The Learning & Development Manager will be responsible for leading the training function and will be a partner in driving talent management process and initiatives.RESPONSIBILITIES

  • Plan the annual training budget for the concept
  • Monitor budgets compliance and present reports on a regular basis to the management
  • Create a process/framework to measure ROI of all training programs
  • Research on market best training practices and processes
  • Understanding the business strategy and its future capability needs to identify learning priorities across concept and territories
  • Formulate the annual and monthly training calendars for the concept and territories
  • Design training content in line with requirements to ensure effective and high quality delivery of training to employees
  • Driving business initiatives to determine impact of learning effectiveness through engagement and coaching activities
  • Promoting innovative approaches to training through use of digital tools
  • Delivering on key training metrices by mapping the number (%) of employees trained during the year on specific areas (Selling Skills training, ATV and IPC Training, Multi-Skills training, Customer Service Training, Leadership Skills training) & monitoring the (%) increase in the Training Satisfaction / Effectiveness Score.
  • Delivery of corporate programs
  • Partner with the business to drive and ensuring successful implementation of key projects such as One CP, Q-Ralis and ImOmni
  • Recruit, Establish and Develop a team of trainers across UAE, KSA, and Kuwait
  • Ensure consistency, standardization, best practices, and compliance through the team

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