Ensuring customer satisfaction through direct liaison with client representatives, customers and service recipients
Specific Portal upkeep for Ventia and daily activities and invoicing
Development and maintenance of documentation and quality assurance information as instructed by Operations Manager
Management of site spares and specific purchase orders
Responsible for Weekly, monthly, Open Jobs, customer reports. Meeting minutes, as required.
Achievement, measurement and reporting of performance indicators and site service objectives, (open calls Planned maintenance completion customer surveys, HSE amongst others)
