Key Account Manager - Bricks and Mortar Ecommerce ú Dubai

Job Description

Ecommerce DubaiKey Account Manager - Bricks and MortarAbout GMGGMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG?s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world?s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.Core Responsibilities:* Focuses on growing and developing existing key clients, together with generating new business; Conducts monthly and seasonal business reviews with key accounts* Works with brand/category function to develop accurate and realistic go-to-market plans, seasonal assortments, forecasts and scenario plans* Maintains and manages relationship with the assigned key accounts to ensure provision of continuous support * Manages existing key customers/ accounts in order to meet objectives of retention and further account development; develops retention strategies for key customers * Promotes high-quality customer experience and satisfaction by ensuring exceptional services is provided to customers at all times* Generates and maintains sales forecasts for key accounts and provides this information in an accurate and timely manner ; Assists to drive business sales strategy and deliver against sales and profitability targets* Collects, analyzes and reports feedback from key accounts to identify customer requirements and pass on the business intelligence for effective decision making; Assists in developing segment level account plans for key accounts* Acts as a focal point of contact between the Business Unit and the assigned account/s to ensure that any major issues are addressed in a timely manner * Ensures all day to day requests are addressed, and timely and quality resolution is provided for all queries* Implements category display and enhances distribution coverage and product visibility by ensuring right product is available in the right place and at the right time* Provides account feedback to key stakeholders and uses market knowledge on product trends, pricing and the competition to maximize product placement and sales* Manages timely coordination of account orders including entry, tracking, order confirmation, cancellations and delivery information; Meets all order deadlines in a timely and consistent manner* Prepares, plans and delivers clear and persuasive sales line presentationsEducational Qualifications:* Bachelor?s Degree in Marketing or Business Administration* Master?s degree in Marketing or Business Administration is preferredExperience:* A minimum of 6 - 8 years of relevant experience in Sales and Marketing * Previous experience in managing teams and key accounts is preferred Ecommerce DubaiKey Account Manager - Bricks and MortarPrivacy policy for recruitment using TeamtailorThe service for handling recruitments and simplifying the hiring process (the Service ) is powered by Teamtailor on behalf of GMG ( Controller ?we? ?us? etc.). It is important that the persons using the Service ( Users?) feel safe with, and are informed about, how we handle Users personal data in the recruitment process. We strive to maintain the highest possible standard regarding the protection of personal data. We process, manage, use, and protect Users Personal Data in accordance with this Privacy Policy ( Privacy Policy ).1. GeneralWe are the controller in accordance with current privacy legislations. The Users? personal data is processed with the purpose of managing and facilitating recruitment of employees to our business.2. Collection of personal dataWe are responsible for the processing of the personal data that the Users contributes to the Service, or for the personal data that we in other ways collects with regards to the Service.When and how we collect personal data* make an application through the Service or otherwise, adding personal data about themselves either personally or by using a third-party source such as Facebook or ; and* use the Service to connect with our staff, adding personal data about themselves either personally or by using a third-party source such as Facebook or .* provides identifiable data in the chat (provided through the website that uses the Service) and such data is of relevance to the application procedure; We collect data from third parties, such as Facebook, Linkedin and through other public sources. This is referred to as ?Sourcing? and be manually performed by our employees or automatically in the Service. In some cases, existing employees can make recommendations about potential applicants. Such employees will add personal data about such potential applicants. In the cases where this is made, the potential applicant is considered a User in the context of this Privacy Policy and will be informed about the processing.The types of personal data collected and processedThe categories of personal data that can be collected through the Service can be used to identify natural persons from names, e-mails, pictures and videos, information from Facebook and -accounts, answers to questions asked through the recruiting, titles, education and other information that the User or others have provided through the Service. Only data that is relevant for the recruitment process is collected and processed.Purpose and lawfulness of processingThe purpose of the collecting and processing of personal data is to manage recruiting. The lawfulness of the processing of personal data is our legitimate interest to simplify and facilitate recruitment. Personal data that is processed with the purpose of aggregated analysis or market research is always made unidentifiable. Such personal data cannot be used to identify a certain User. Thus, such data is not considered personal data.The consent of the data subjectThe User consents to the processing of its personal data with the purpose of Controller?s handling recruiting. The User consents that personal data is collected through the Service, when Users; * make an application through the Service, adding personal data about themselves either personally or by using a third-party source as Facebook or , and that Controller may use external sourcing-tools to add additional information; and* when they use the Service to connect to Controller?s recruitment department, adding personal data about themselves either personally or by using a third-party source such as Facebook or . The User also consents to the Controller collecting publically available information about the User and compiles them for use in recruitment purposes. The User consents to the personal data being collected in accordance with the above a) and b) will be processed according to the below sections Storage and transfer and How long the personal data will be processed. The User has the right to withdraw his or her consent at any time, by contacting Controller using the contact details listed under 9. Using this right may however, mean that the User can not apply for a specific job or otherwise use the Service.Storage and transfersThe personal data collected through the Service is stored and processed inside the EU/EEA, such third country that is considered by the European Commission to have an adequate level of protection, or processed by such suppliers that have entered into such binding agreements that fully complies with the lawfulness of third country transfers (as Privacy Shield) or to other supplies where the adeq

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