hireejobsgulf
Register for Job

Kannada Telecaller

1.00 to 10.00 Years   Dubai, United Arab Emirates   18 Dec, 2024
Safa Safa Digital Marketing
100 to 499 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryBusiness Process Outsourcing (BPO) - Call Centers & Customer Care Outsourcing - Telemarketing
Functional AreaNot Mentioned

Job Description

Telecaller ? Digital Marketing Company: Safa Safa Digital MarketingLocation: Al NahdaJob Type: Full-timeExperience Level: Freshers/ExperiencedAbout usAt Safa-Safa, we empower brands to thrive in the digital era with innovative marketing strategies. Our team specializes in driving growth through SEO, social media marketing, and tailored campaigns that connect with your audience.Were looking for an enthusiastic and motivated Telecaller to join our customer support team and help us engage with our growing community.Job Responsibilities:

  • Inbound and Outbound Calls: Reach out to prospective and existing customers via phone, addressing inquiries, guiding users through the platform, and promoting our services. Handle inbound calls effectively by providing answers to customer questions about account management, platform features etc.
  • Customer Support: Assist with account-related issues, guide users through registration and other processes, and provide technical assistance as needed.
  • Product Promotion: Educate users about the platforms features, promotions etc. Encourage engagement on the platform.
  • Upselling & Cross-Selling: Identify opportunities to introduce customers to relevant products, services, or promotions, ensuring they are aware of all offerings.
  • Data Entry & Reporting: Maintain accurate records of customer interactions, including inquiries, feedback, and suggestions. Update CRM systems with call details and results.
  • Follow-Ups: Regularly follow up with leads and customers, ensuring any outstanding queries or issues are resolved in a timely manner.
  • Customer Feedback: Collect user feedback during calls and report insights to help improve the platform and customer experience.

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved