| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Oil & Gas |
| Functional Area | Not Mentioned |
Junior IT Helpdesk Engineer is responsible for the installation, configuration and maintenance of hardware and software of the Dubai Offices, providing end-user support to office staff as well as remotely to other offices world-wide. Position reports directly to Dubai System Engineer. Responsibilities include, but not limited, to:Provides direct front line software and hardware support by the helpdesk platformConfigures new user workstation equipment, user accounts, corporate softwareUpdates and manage the IT asset inventoryPerforms periodic maintenance on Corporate client devices according to corporate policiesSupport global implementations software/hardwareCoordinates with IT suppliers to meet Corporate IT requirementsContacts periodically Branch offices to get feedbacks about any IT issueEnsures implementation of global IT policiesEnsures issues are tracked, resolved in a timely manner and followed-upDocuments procedures and implementationsRole offers an outstanding opportunity for a Junior IT Helpdesk Engineer to rapidly develop skills and further their career within a high technology and fast growing international environment.
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