| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Media Production; IT Services |
| Functional Area | Not Mentioned |
Overview of the RoleWe are seeking a dedicated and skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical assistance, support, and ensuring that IT systems and services are functioning optimally. The role includes troubleshooting hardware and software issues, installing and configuring systems, and offering timely support to end-users. The role will primarily focus on providing 24/7 support for VIPs.Key responsibilities and accountabilities? Respond to support requests from end-users via phone, email, or in-person.? Diagnose and troubleshoot hardware, software, and network issues.? Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.? Perform regular system updates and backups.? Conduct regular maintenance and updates on IT equipment to prevent system downtime.? Monitor system performance and implement performance tuning as necessary.? Provide training and support to end-users on various software applications and hardware.? Work with other IT team members to resolve complex issues and support projects.
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