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IT Technical Support professional

1.00 to 10.00 Years   Dubai, United Arab Emirates   08 Apr, 2023
INTERSOFT DMCC
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationHigh school or equivalent
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

We are seeking an experienced IT Technical Support professional to join our team in UAE. As an IT Technical Support, you will be responsible for providing technical assistance and support for our users, ensuring that all IT-related issues are resolved in a timely and effective manner.Key Responsibilities:

  • Responding to IT-related queries and issues from users
  • Providing technical assistance and support to users, including hardware and software troubleshooting, installations, and upgrades
  • Installing and configuring POS hardware, software, systems, networks, printers, and scanners
  • Managing and monitoring the companys IT support system, including urgent calls.
  • Maintaining accurate records of all IT-related issues and resolutions
  • Collaborating with other IT team members to identify and implement process improvements
  • Maintaining a high level of customer service and satisfaction

Keyskills :

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