| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | IT - Hardware IT - Software |
| Functional Area | Not Mentioned |
IT Support EngineerDescription :•Field incoming help requests from end users via both telephone and e-mail in a courteous manner.•Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced Engineer.•Apply diagnostic utilities to aid in troubleshooting.•Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.•Identify and learn appropriate software and hardware used and supported by the organization.•Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.•Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.Requirements :•TIL V3 Foundation Certified•ITIL V3 Foundation Certified is a MUSTSalary : Upto 10000 AEDContract : 1 year extendable📠Location : Dubai
Keyskills :
TIL V3 Foundation Certified
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