| Job Location | Dubai, United Arab Emirates |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Installation & Technical Services - IT Services |
| Functional Area | Not Mentioned |
IT Support ExecutiveLocation: Dubai, United Arab EmiratesEmployment Type: Part-timeLaptop Requirement: Candidate must have their own laptopTravelling allowance for client/restaurant visits: 750 AED QuarterlyRemuneration: AED 500 ? AED 800 weekly based on the number of hours workedAbout the RoleAs an IT Support Executive at LimeTray, you will be responsible for providing on-site technical assistance to clients, ensuring smooth installation and operation of LimeTray?s software solutions. The role involves troubleshooting technical issues, assisting with documentation, resolving client queries, and facilitating cheque collection when required.Key Responsibilities? Conduct in-person visits to client locations (restaurants/business units) for IT and operational support.? Install, con?gure, and troubleshoot LimeTray?s software solutions on client systems.? Assist clients with menu modi?cations, report updates, and backend system management.? Address and resolve technical challenges to ensure seamless client operations.? Collect cheques and necessary documentation from clients as per company policies.? Provide technical training and support to clients, ensuring smooth adoption of LimeTray?s solutions.? Respond to internal and external queries, collaborating with product, sales, and support teams to resolve client concerns.? Identify critical IT issues and escalate them for timely resolution.? Maintain Standard Operating Procedures (SOPs) and assist in onboarding new team members.? Track and optimize key operational metrics for e?ciency.
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