IT Service Management Developer

4.00 to 8.00 Years Dubai, United Arab Emirates 10 Mar, 2022

Job Location	Dubai, United Arab Emirates
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Recruitment & Employee Placement Agency
Functional Area	Not Mentioned

Roles & Responsibilities:

Client seeks a BMC Remedy Developer to help with the development and integration tasks of the Service Assurance ticketing platform.
In this role, you will configure, develop, integrate, test, and deliver new and updated functionality to end user.
You will develop solutions, troubleshoot problems, deploy and integrate products, develop documentation in lab and production environments.
Provide subject matter expertise in the area of service assurance and trouble ticketing solutions.
Support the development, integration, verification and validation of new deliverables.
Develop the documentation required to operationalize new or existing trouble ticketing capabilities.
Practical experience with service assurance and ticketing platforms
Experience with project management concepts and lifecycle.
Ability to communicate with end user for data gathering and business requirement analysis.
Solid foundation in networking architecture concepts, i.e., routing, switching, IP addressing, and Internet routing protocols
Experience with programming languages - Python, Perl, Shell, Java, and PLSQL languages.
Familiarity with Telco concepts
Ability to work independently in a fast agile environment
Network and System (Linux, Windows) administration experience

Benefits:

Keyskills :

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