| Job Location | Dubai, United Arab Emirates |
| Education | Graduate; Post Graduate; Engineering Graduates/PG |
| Salary | Not Mentioned |
| Industry | IT - Hardware |
| Functional Area | Not Mentioned |
IT Senior Operation ManagerRequirements:•With extensive experience in leading IT management roles.•The ideal candidate will have 12+ years of experience overseeing infrastructure and helpdesk functions, demonstrating a proven ability to manage large-scale IT infrastructures, including networks, servers, and cloud solutions.Key Qualifications:•Technical Expertise: Strong understanding of network architecture, data centers, cloud computing, cybersecurity, and server management. Proficiency with tools such as ServiceNow, Zendesk, VMware, Azure, and AWS.•Service Management: Experience with IT service management frameworks and methodologies (ITIL, SixSigma) to enhance helpdesk operations and process improvements.•Monitoring & Reliability: Knowledge of monitoring tools (e.g., Nagios, SolarWinds) to ensure system uptime and reliability in a hybrid environment.•Project Management: Proven track record in leading cloud integration and large-scale IT transformation projects.•Familiarity with project management methodologies (PMP, hashtag#PRINCE2) and Agile practices (Certified ScrumMaster).•Managing multiple concurrent projects with competing priorities.•Leading infrastructure upgrades and Support system transformations.Job Location: Dubai
Keyskills :
Experience overseeing infrastructure and helpdesk functions
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