hireejobsgulf
Register for Job

IT Helpdesk Specialist

1.00 to 10.00 Years   Dubai, United Arab Emirates   14 Aug, 2024
Nasser Bin Abdullatif Alserkal CO. LLC
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$2,000 - $3,000
IndustryTrading & Commodity Trading
Functional AreaNot Mentioned

Job Description

We are looking for an IT Helpdesk Specialist with around 2 years of experience in managing IT tickets, vendor liaison, software administration, low-code application development, and providing assistance to our staff on software issues. The ideal candidate will have a solid understanding of .NET, Python, and MS SQL Server, with a good command of the English language; Arabic would be an advantage. You will be responsible for coordinating with vendors and staff, troubleshooting technical issues, managing applications, and ensuring staff satisfaction.Key Responsibilities:

  • Provide first-level technical support to staff via visits, phone, email, and Teams.
  • Diagnose and troubleshoot software and hardware issues.
  • Assist in the setup, configuration, and maintenance of IT systems and applications.
  • Utilize your knowledge of .NET and Python to develop and maintain scripts and tools for automation and support purposes.
  • Manage and maintain MS SQL Server databases, including backups, restorations, and performance tuning.
  • Support and troubleshoot issues related to Microsoft Dynamics 365 (D365).
  • Collaborate with other IT team members to resolve complex technical problems.
  • Document all support activities and maintain accurate records.
  • Provide exceptional service and ensure timely resolution of issues.
  • Stay updated with the latest industry trends and technologies to provide the best support possible.

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved