| Job Location | Dubai, United Arab Emirates |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Catering, Food Service, & Restaurant |
| Functional Area | Not Mentioned |
The primary role of the restaurant support is to manage IT operations at restaurant level. He will be responsible to identify any IT related problem and to highlight it to the concerned person in MIS Department. He will also be responsible to assist in any upgrade or IT related training in the restaurant.Duties & Responsibilities:? Assist in installation and configuration process in the restaurants (e.g. POS system, back office computers, printers, etc.)? Highlight technical problems and diagnosis of the same? Configure and install operating systems and make appropriate changes in the network as needed? Install new software as needed and set up new user accounts for employees? Request for new hardware as directed? Onsite tech support and operating system and hardware/software diagnostics as directed? After-hours follow up/actions also a requirement as needed? Analyze computer hardware problems, rectify them, servicing and replacing parts when necessary? Act as the middleman between user and MIS team? Utilize the agreed SLAs with the vendors in taking the IT services and report any breaches? Servicing and maintaining computer related equipment such as printers, projectors, web cameras and scanners (add POS, back office computers, printers, etc.)
Keyskills :
Computer Science Virtualization Domain Knowledge SQL
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