Generate new business through inbound calls, sales portals and warm leads
Make a high volume of outbound calls on behalf of the business daily
Research and generate a list of prospective clients using multiple sources, qualify leads and arrange appointments for Business Development Team
Actively manage client database to ensure information is accurate and kept up-to date for direct mailing activities.
Create/ /follow-up prospects, online and other marketing leads or specific enquiries
Exceed productivity and activity targets and goals set out by employer
Provide daily input to the sales/business development team including opportunity identification and lead generation.
Remain current with external conditions (clients, competitors, business trends, new business developments, service rates and practices) so as to optimize EndoShred in the market place
Confirm service appointments with clients on scheduled services
Coordinate with Customer Service Officer on confirmed service appointments daily, create Service Orders for service appointments and provide all necessary information to Customer Service Officer
Receive active feedback from clients on service provided
Support in other Administrative work
CUSTOMER SERVICE
Liaise with customers to understand their requirements with respect to products and services that the business currently offers
Establish strong relationship with current and potential customers in the region
Receive active feedback from clients on service provided
Serve as a helpful expert in exceeding customer expectations on a regular basis
