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Information Technology Supervisor

1.00 to 10.00 Years   Dubai, United Arab Emirates   10 Sep, 2022
InterContinental Hotels Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

As the world?s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental? brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you?d like to embrace a wider world of experiences and opportunities, we?d like to welcome you to join InterContinental Dubai Marina as Information Technology Supervisor.InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five star presence.

  • Ensure Hotel system/Network/AV equipment are installed properly, working efficiently and that system security measures are in place
  • Manage and monitor all computer hardware and make sure systems are installed properly and working efficiently
  • Keep up to date with all approved systems and latest technology within the hotel.
  • Computer Hardware systems and devices including PC LAN technology
  • Software operating and utility systems
  • Maintain an up-to-date list of all computer hardware and software at hotel
  • Monitor the performance of the systems and maintain log book of performance
  • Understand all standards and customized features and functions of the Hotel front office system
  • Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications
  • Maintain uncompromising data and physical security standards
  • To ensure that all services provided by the AV support team, are delivered in a professional, timely and efficient manner and all services are delivered in accordance with the brand standard
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
  • Assist and instruct guests/customers regarding proper usage/operation of AV equipment
  • Bachelor?s degree in Computer Science, Information Technology or related field
  • Hotel experience is an added advantage
  • Working knowledge of networks and operating systems and databases
  • Strong analytical and problem-solving skills
  • Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
  • Good communication skills

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