| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Secretary / Front Office |
| Functional Area | Not Mentioned |
Hotel ReceptionistJob Location : Dubai, UAE:•Answering incoming telephone calls from prospective and existing guests•Assisting guests with hotel reservations•Assigning rooms and suites to guests•Processing credit card transactions for lodging, room service and other hotel costs•Transferring phone calls to guest rooms•Providing guests with wake-up phone calls•Assisting with guest requests and complaintsRequirements :•Proficient in front desk modules: reservations, check-in/out, folio management.•Knowledge of handling No Shows, Early Departures, and Late Check-outs in OPERA.•Ability to generate reports: occupancy, revenue, guest preferences, etc.•Familiarity with OTA and GDS integrations via OPERA.•Troubleshooting common system issues or errors.Benefits :•Accommodation provided•Service charge included•Meal allowance offered
Keyskills :
Familiarity with OTA and GDS integrations via OPERA
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