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Head of IT

1.00 to 10.00 Years   Dubai, United Arab Emirates   18 Jul, 2022
ManpowerGroup Middle East
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryRecruitment & Employee Placement Agency
Functional AreaNot Mentioned

Job Description

Our client an insurance company based in Dubai is currently on the look out for an experienced Head of ITRole Focus:The job holder will be responsible for ensuring that the business has an adaptable, secure, resilient, and effective IT infrastructure at all times.Key Activities:

  • Financial
  • Create and Manage IT Budgets
  • Ensuring that IT contracts and service levels are negotiated in line with all strategic aims and financial constraints.
  • Manage supplier relationships including cost control and service delivery
  • Customer Centricity
  • Making sure staff have clear areas of responsibility and lines of ownership.
  • Communicating regularly with executive management on information technology issues.
  • Internal Process
  • Ensure adherence to overall KPIs and internal and external SLAs.
  • Managing all aspects of IT across all branches.
  • Setting strategy and direction for the IT department.
  • Taking an active role in shaping the current and future direction of the IT department in line with TPAs growth strategies.
  • Defining and meeting service levels for IT operations.
  • Making sure the company meets all regulatory, legal, audit and agreed internal and external standards for IT.
  • Implementing new IT systems, strategies and integrations.
  • Managing a team of internal and outsourced technical staff.
  • Reviewing IT architecture and infrastructure and identifying areas that need upgrading.
  • Initiate, coordinate and enforce systems policies and procedures.
  • Ensure utmost quality for processes and procedures
  • Learning and Development
  • Support team development through periodic review, mentoring, counseling, and feedback
  • Monitor performance of reporting managers and assist in goal-setting, budgeting and management
  • Perform personnel management duties including performance appraisals, training and support recruitment
  • Actively participate in creating a challenging, empowered and supportive environment for ones team providing adequate growth and development opportunities both professionally and personally

Keyskills :

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