| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Corporate Management Office |
| Functional Area | Not Mentioned |
Key Responsibilities and Elements of the RoleThe responsibilities and elements of the role are enumerated but not limited to:1. Independently defining, introducing and monitoring customer managementmeasures aimed at increasing customer growth, e.g. by winning new customers,boosting customer loyalty and winning back lost customers2. Providing new impetus for multi-channel processes in close collaboration withsales-related departments such as marketing, branch management and e-business (e.g. onboarding process for new customers)3. Integrating and further developing the customer perspective in the organization(customer experience management)4. Supporting the sales force with issues such as entering new customers,reassigning customers, planning and monitoring territories and customersegmentation5. Ensuring continued services for vacant sales territories to prevent the loss ofcustomers6. Conducting project-related customer analyses and preparing action plans7. Regularly updating, expanding and administrating customer data8. Preparing and implementing customer satisfaction surveys and deriving follow-upactions
Keyskills :
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