| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Whats your passion? Whether youre into dancing, diving, or dominoes at IHG were interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love. Crowne Plaza Dubai Marina is a perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants. With 273 stylish rooms and a convenient, prestigious location, Crowne Plaza Dubai Marina is an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.We have an exciting opportunity for you as Guest Services Ambassador to join our enthusiastic team at Crowne Plaza Dubai Marina As a Guest Services Ambassador you are responsible to supervise function of Reception during your shift and achieve highest Guest Satisfaction. Moreover, the role includes key responsibilities such as: ? Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure? Maintain effective communication with all related departments to ensure smooth service delivery? Maintain good working relationship with all Front Office Team? Supervise all Reception colleagues ensuring guests are taken care of in a professional and friendly manner? Maintain an up to date knowledge of Hotel and local services and supply information and respond to guest queries? Deal swiftly, efficiently and sensitively to Guest complaints and follows through? Maintain awareness of guest profiles? Check all cashiers city ledger bills at the end of shift to ensure that the billing and attachments are correctThe ideal candidate must have 3 to 5 years of progressive work-related experience in the same role in a 5* city hotel in Dubai and has strong capabilities in handling multiple tasks & organizing, detail-oriented and proven track record. Must have strong leadership skills, able to motivate and lead colleagues to achieve the department?s vision and measurable goals. Possess the ability to make informed decisions through organizing, planning & taking ownership to assigned responsibilities. Also must be a team player, have strong interpersonal skills, and work well independently as well as part of a team, flexible attitude and ability to adapt to changing priorities and business needs.
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
