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Guest Services Agent

1.00 to 10.00 Years   Dubai, United Arab Emirates   29 Sep, 2022
Minor International
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Company DescriptionAvani hotels are perfecting the balance between work and play, design and function, service, and privacy, laid back and lavish.Discover Dubai from a modern, stylish HQ with easy access to all the hotspots. Explore the town, hit the shops, or chill on the roof of one of the most sought-after 4-star hotels in Dubai.We are looking for an enthusiastic and professionalGuest Services Agent at Avani Ibn Battuta Dubai. The moment a guest steps into our hotel, you will make them feel at home with your welcoming and warm presence.You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.Responsibilities include:

  • Providing an outstanding guest welcoming experience by demonstrating care, a commitment to service excellence and maintaining the front office and reception operational standards
  • Meeting guests and customers when they arrive and ensure they are settled in their rooms
  • Maintaining professional, open and honest communication to assist guests and make accurate bookings
  • Availability to work shifts between Monday to Sunday
  • Immaculate personal presentation.
  • Professional interpersonal and communication skills.
QualificationsPrevious experience working in hospitality, providing customer service and guest services is advantageous.

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