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Guest Services Agent

1.00 to 10.00 Years   Dubai, United Arab Emirates   21 Jul, 2022
Minor International
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Company DescriptionContemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AvaniI Hotels & Resorts provides the right space for guests who value the details that matter.As a Guest Relations Agent, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.Qualifications

  • Should be holding a degree in hospitality management and/or related field
  • Previous experience in Front Office or Guest Services
  • Good English communication skills, additional languages would be an advantage
  • Friendly, outspoken and with pleasing personality
  • Personable and with excellent grooming standards
  • Preferably with basic working knowledge of OPERA

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