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Guest Service Agent

1.00 to 10.00 Years   Dubai , United Arab Emirates   04 Apr, 2023
Accor
Job LocationDubai , United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryHotels /Hospitality /Restaurant
Functional AreaNot Mentioned

Job Description

Guest Service AgentFirst impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guests stay through up-selling
Your experience and skills include:
  • Service focused personality is essential experience is an asset
  • Prior experience working with Opera or a related system
  • Fluency in English additional languages are a plus
Your team and working environment:
  • Diverse, young and vibrant team
Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for AccorWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Keyskills :
OperaGuest ServiceUp-SellingFacilitiesservice focusedGuest Service AgentFront Desk AgentReservations AgentNight AuditorFront Desk ManagerFront Desk SupervisorValet AttendantGuest Services Manager

About Company

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.

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