Guest Relations Manager

Job Description

Guest Relations ManagerMovenpick Hotel Jumeirah Village Triangle Location Dubai, Dubai, United Arab Emirates Category Rooms MOVENPICK Posted Date 02/07/2022Job Start Date :30/05/2022 Job Type Permanent Full-Time JOB DESCRIPTIONGuest Relations ManagerInspiring and engaging. As a Guest Relations Manager, you will show your leadership and interpersonal strengths to maximize Front Office Operations and ensure an exceptional guest journey.What is in it for you:* Employee benefit card offering discounted rates in Accor worldwide* Learning programs through our Academies* Opportunity to develop your talent and grow within your property and across the world!* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doing:* Supervise and direct the team and ensuring all personnel files are kept up to date.* Encourage and motivate colleagues* Take care of various administrative tasks including information updating with the concierge team on new restaurants, tours, entertainment places etc.* Ensure that the hotel is always dealing with and recommending the best outside companiesYour experience and skills include:* Good command of Arabic / English and one other language used by majority of staff.* Two years? experience in 5 Start Hotels.* Good knowledge in Microsoft Excel, Word, Outlook.Your team and working environment:Adagio, Novotel and Movenpick JVT Dubai has a total of 924 keys including sold units as well as 4 F&B outlets and contemporary Recreation center.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor?s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESSDubai, Dubai, United Arab Emirates Category Rooms Communicates and liaises at all times with Assistant Guest Relations Manager. Handle guest complaints and feedback according to Raffles standards ensuring necessary actions, follow up and recording are... Dubai, Dubai, United Arab Emirates Category Rooms POSITION DESCRIPTION. Position: Guest Relations Officer. Department: Rooms Division / Front Office. Reports to: Guest Relations Supervisor /Guest Relations Manager. _________________________________________________________________________________.... Fujairah, Fujairah, United Arab Emirates Category Rooms Ensure procedures are being met or exceeded on a daily basis for all Fairmont Guests. Communicate relevant information and special requirements to all departments to ensure the expectations of all Fairmont... Dubai, Dubai, United Arab Emirates Category Rooms Prepare compendiums prior guest arrival and check-into system if necessary. Send prepared welcome cards and amenities to room prior to guest arrival. Participate in regular meetings for all Guest Relations...

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