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Guest Relations Executive

1.00 to 10.00 Years   Dubai, United Arab Emirates   08 Aug, 2024
AccuTree HR consulting
4 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$2,000 - $3,000
IndustryHospitality & Accomodation
Functional AreaNot Mentioned

Job Description

Job Title: Guest Relations Executive (EMIRATI NATIONAL WITH FAMILY BOOK) Job Category: Food & Beverage Service Location: Dubai, United Arab EmiratesSalary: 7000 AED - 12000 AED + Nafis BenefitsJob Overview: To provide quality food and beverage service that is consistent with standardoperating procedures at all times.Main Tasks, Duties, Responsibilities & Accountabilities

  • Review and understand restaurant menu or event plan at the beginning of each shift.
  • Attend pre-shift meetings to ensure events flow smoothly.
  • Communicate with supervisor/captain regarding any special needs.
  • Make necessary adjustments and relay information to appropriate personnel.
  • Greet all guests warmly with an appropriate greeting.
  • Understand and communicate product and service-related queries to guests.
  • Replenish buffet items to ensure consistency and freshness in presentation.
  • Respond to guest requests in a friendly, timely, and efficient manner.
  • Respond to and fulfill any special event arrangements.
  • Pass any necessary information to the next staff member on duty.
  • Communicate areas of need, problems, and concerns from guests to supervisors/managers.
  • Assist others with side work, including cleaning, stocking, folding silverware, etc.
  • Ensure meeting rooms are reset for the next event.
  • Adhere to grooming and appearance standards consistently.
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
  • Pack food as required, individual boxes, food pans, etc.
  • Greet and seat guests guided by protocol.

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