hireejobsgulf
Register for Job

Guest Relation Manager

1.00 to 10.00 Years   Dubai, United Arab Emirates   24 Jul, 2023
BOSTONIC TRADING CO (L.L.C)
2 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationHigh school or equivalent
Salary$3,000 - $4,000
IndustryManagement Consulting
Functional AreaNot Mentioned

Job Description

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you?ll serve as a primary point of contact for our customers.Responsibilities

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate toÿGuest Relations Managerÿwhen needed

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved