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Guest Experience Officer

1.00 to 10.00 Years   Dubai , United Arab Emirates   13 Mar, 2023
Accor
Job LocationDubai , United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryHotels /Hospitality /Restaurant
Functional AreaNot Mentioned

Job Description

  • Coordinate and assist with organizational mailings, as needed.
  • Attend other corporate department meetings, as needed.
  • Schedule activities for guests.
  • Trace relevant statistics about clientele
  • Coordinate all activities for guests with concierge
  • Answer and send emails following Sofitel email etiquettes
  • Assist with check-in / check-out, especially for VIP
  • Assist staff with language and culture
  • Coordinate with security department for any guest incident in the hotel
  • Assist with translations particularly for e-mails
  • Provide feedback from guests to GEX Manager for action

Keyskills :
StatisticsTranslationsSecurityCustomer Activation OfficerResident AdvisorFootball Team CaptainTeam CaptainAssistant Branch ManagerOpening Manager

About Company

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.

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